---
title: "See your past support tickets and chats"
url: "https://www.freshstore.com/changelog/2023-11-15-see-your-past-support-tickets-and-chats"
published: "2023-11-15"
updated: "2026-10-07"
type: "new"
areas: ["Account"]
guide: "https://guides.freshstore.com/article/603-where-can-i-see-previous-support-tickets-and-live-chats"
supersedes: []
---

# See your past support tickets and chats

You can now open your earlier support tickets and live chats from the help button in your account. Look back at answers you have had before, follow up on an old conversation, or check what you already asked, without searching your email.

Guide: https://guides.freshstore.com/article/603-where-can-i-see-previous-support-tickets-and-live-chats