---
title: "Reply to store messages"
url: "https://www.freshstore.com/changelog/2026-09-19-reply-to-store-messages"
published: "2026-09-19"
updated: "2026-10-07"
type: "new"
areas: ["Stores"]
guide: "https://guides.freshstore.com/article/639-messages-feature-guide"
supersedes: []
---

# Reply to store messages

You can now reply to messages from your store's contact form in one click. The Reply button opens your own email app with the message ready to answer. Messages also show an unread count, and you can mark them as read.

Guide: https://guides.freshstore.com/article/639-messages-feature-guide