---
title: "Support tickets inside your account"
url: "https://www.freshstore.com/changelog/2026-09-23-support-tickets-inside-your-account"
published: "2026-09-23"
updated: "2026-10-07"
type: "new"
areas: ["Account"]
guide: "https://guides.freshstore.com/article/603-where-can-i-see-previous-support-tickets-and-live-chats"
supersedes: []
---

# Support tickets inside your account

You can now open and follow support tickets in your account under Resources > Tickets. Every conversation with our team is in one list, newest first. You get a notification when we reply, and unread tickets show a badge. You can still contact us the usual way too.

Guide: https://guides.freshstore.com/article/603-where-can-i-see-previous-support-tickets-and-live-chats