Find out about our training guides, how to get help, and our FreshStore mastermind community.
Watch this Quick Video on Getting Support
The fastest way to get help is to check our easy-to-understand training guides and videos. Most questions are answered here, and you can learn some great strategies to boost your FreshStores.
Our friendly community Facebook group is a must join - get support, help, tips and inspiration from our team and fellow FreshStore members.
Open a support ticket and get 1-to-1 help directly from our friendly, professional team. AI Answers can solve the common questions in seconds if you want a fast answer, and a real person is always one reply away.
We are here to help you every step of the way.
Hi, I'm Carey
Since 2010, I've built FreshStore around the idea that support is part of the product, not an afterthought. Ask a question and AI Answers will try to solve it straight away from our guides, which is usually the fastest way to get unstuck. If it does not, or you would rather not use it, say so and a real person on our team picks it up. If something is tricky, it comes straight to me. We are here to help you succeed, not just to close the ticket.
