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Help & Support for FreshStore

Find out about our training guides, how to get help, and our FreshStore mastermind community.

Help & Support Video

Watch this Quick Video on Getting Support

Training Guides

The fastest way to get help is to check our easy-to-understand training guides and videos. Most questions are answered here, and you can learn some great strategies to boost your FreshStores.

View Training Guides

Mastermind Group

Our friendly community Facebook group is a must join - get support, help, tips and inspiration from our team and fellow FreshStore members.

Join the Mastermind Group

Contact Support

Open a support ticket and get 1-to-1 help directly from our friendly, professional team. Your tickets are always responded to by a real person, and never an AI Robot.

We are here to help you every step of the way.

Carey, founder of FreshStore

Hi, I'm Carey

Every ticket reaches a real person on our team.

Since 2010, I've built FreshStore around the idea that support is part of the product, not an afterthought. Our team answers every ticket personally. No bots, no AI autoresponders. If something is tricky, it comes straight to me. We are here to help you succeed, not just to close the ticket.

Signed, Carey